Statement to public: Global IT issue affecting GP practices and pharmacies in Lancashire and South Cumbria
Riverside Family Practice is aware of a global IT issue which is affecting some primary care services in the region.
It may be necessary for us to rearrange some appointments as we manage this issue. If you have an appointment booked you should attend as planned unless you are advised otherwise.
Work is ongoing to resolve the issue as quickly as possible. It is anticipated that the issue will lead to an increased demand on other services such as NHS111 and urgent treatment centres.
Those who need urgent medical care should call 999 or attend A&E, especially in emergency and life-threatening cases when someone is seriously ill or injured, or their life is at risk.
Please use NHS 111 online for all non-emergency healthcare needs.
More information about when to call 999 and when to go to A&E is available via the national NHS website.
This website provides many online facilities, including appointment booking and cancellation, prescription ordering, and much more. It also contains a vast range of health information and resources, along with practical information on visiting the surgery. We hope you find the website useful and informative.
About our practice
Riverside Family Practice aims to provide a professional and efficient service to patients. This is achieved by:
- Offering the best standard of service through well-trained staff
- Providing a range of services
- Meeting patients' health needs
Riverside Family Practice aims to provide the best quality of healthcare to Patients at all times.
In addition, for the convenience of our patients we have increased the number of appointments available during our core hours to improve access to our services.
Please contact us if you have any queries or suggestions.
How To Find Us
St Peter's Centre, Church Street, Burnley, Lancashire BB11 2DL
As from April 2015 all practices are required to provide all their patients with a named GP who will have overall responsibility for their care and support.
All patients will be allocated a named GP who will have overall responsibility for the care and support that our surgery provides to you.
Surnames beginning A to M: Dr Nadeem
Surnames beginning N to Z: Dr Akhtar
Your GP will work with you and other relevant health and care professionals, who are involved in your care, to ensure that your care package meets your individual needs.
This does not prevent you from seeing any GP in the practice as you currently do.
NHS App
Text in above image: I use the NHS App to order repeat prescriptions. Your NHS, your way. Download the NHS App.
Contact us online
Contact us online for help with a non-urgent medical or admin request.