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Riverside Family Practice
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Proxy Access

If you are managing the health of another, you can apply for proxy access. This provides access to the person's online account for:

  • book and view appointments
  • order medication
  • access to medical records

Contact the surgery to request proxy access.

Proxy access on behalf of children

People with parental responsibility for children have rights to access their children’s records. This is in most cases. Not all parents have parental responsibility. Proxy access for parent and guardian to a child’s record is a practice-level decision.

Proxy access on behalf of another adult

A person must request an account for online access at the practice where the person they are acting for is a patient. Proxy is the recommended alternative to sharing login details.

More Information

RCGP guidance on Proxy Access

NHS App: Using linked profiles to access services for someone else

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Riverside Family Practice

St Peter's Centre, Church Street, Burnley, Lancashire, BB11 2DL

  • 01282 911530
  • riverside.familypractice@nhs.net
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