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Practice Charter

Our aim is to see all patients within 24 hours - maximum 48 hours.

You will be given the first available doctor's appointment although we will do our best to accommodate your request for particular doctors.

Please do not be abusive to our staff as they always do their best to give you an appointment of your choice.

Please consider the points below:

  • Do not ask for a visit if it is not necessary.
  • Do not request the doctor, during your consultation, to see relatives who are with you.
  • Do not ask the doctor to look at several other problems.
  • Do not be abusive to our receptionists.
  • Do be patient when you are waiting to see.
  • Do CANCEL all unwanted appointments.
  • Do be considerate by not demanding Urgent appointments (when unnecessary) as this puts unnecessary pressure on doctors, nurses and the surgery staff.
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